Find out how to register at our practice and read other important information for patients.
Access to medical records
The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Complaints and compliments
We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact the Practice Manager by telephone or, if you ... [continue] Complaints and compliments
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing the NHS online patient ... [continue] How to register
Interpreter services
High-quality translation and interpretation are vital to ensuring that people access the health and care services they are entitled to and understand their treatment. But did you know that healthcare providers ... [continue] Interpreter services
Named GP
All patients at Birbeck Medical Group have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Patient Social Media Guidance
At Birbeck Medical Group, we have a web page which provides a range of useful information for our patient population. Birbeck Medical Group has a duty to maintain patient confidentiality ... [continue] Patient Social Media Guidance
Patient transport
Ambulance / Hospital Transport The surgery is not able to book any routine ambulance transport for patients. If you have no other means of getting to a routine hospital appointment ... [continue] Patient transport
Practice boundary
Please use the map below to see if you live within our practice boundary.
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Teenage friendly
We aim to offer services which are ‘teenage-friendly’. In summary, this means that: We welcome teenagers and aim to put them at ease when they come to the practice We ... [continue] Teenage friendly
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop this ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 20th January, 2023
