Birbeck Medical Group

Phone lines open 8am to 6.30pm

Urgent phone calls only between: 8am to 8.30am and 6pm to 6.30pm

Patient information

Find out how to register at our practice and read other important information for patients.

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with...

Complaints and compliments

We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact the Practice Manager by telephone or, if you...

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing the NHS online patient...

Interpreter services

High-quality translation and interpretation are vital to ensuring that people access the health and care services they are entitled to and understand their treatment. But did you know that healthcare providers...

Named GP

All patients at Birbeck Medical Group have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You...

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Patient Social Media Guidance

At Birbeck Medical Group, we have a web page which provides a range of useful information for our patient population. Birbeck Medical Group has a duty to maintain patient confidentiality...

Patient transport

Ambulance / Hospital Transport The surgery is not able to book any routine ambulance transport for patients. If you have no other means of getting to a routine hospital appointment...

Practice boundary

Please use the map below to see if you live within our practice boundary.

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled...

Teenage friendly

We aim to offer services which are ‘teenage-friendly’. In summary, this means that: We welcome teenagers and aim to put them at ease when they come to the practice We...

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you...

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal...

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop this...

Date published: 8th October, 2014
Date last updated: 20th January, 2023