Please leave 7 days following your test before contacting the practice. This will allow for the test to arrive back from the Laboratory and for it to be reviewed by the Clinical Team.
It is your responsibility to contact us to check your results and make an appointment with your doctor if advised to do so.
Ways you can receive your test results
- Online – You can access your test results via your GP practice NHS App online.
- By phone – To enquire about your test results please call after 11am. The times are important so that the reception team have more time to deal with your request.
You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them. Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor if requested to do so.
If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.
